Terms and Conditions

Last updated: 04/11/2025

Welcome to Medicure Cosmetics. These Terms and Conditions outline the rules and regulations for using our website (“Website”) and for purchasing our products online.

By accessing this Website and/or placing an order, you agree to be bound by these Terms and Conditions.

1. Company Information

This Website is operated by Medicure Cosmetics Ltd (“we”, “our”, or “us”).
Registered in England and Wales under company number 16803055.
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX.
Contact email: medicurecosmetics@gmail.com.

2. Use of the Website

• You must be at least 18 years old to use this Website or make a purchase.
• You agree not to misuse our Website or interfere with its proper working.
• We reserve the right to suspend or terminate access if we suspect misuse or fraudulent activity.

3. Product Information

• We make every effort to ensure product descriptions, images, and prices are accurate and up to date.
• Colours may vary slightly depending on your device’s display.
• All products are subject to availability.

4. Ordering and Payment

• By placing an order, you are offering to purchase a product on and subject to these Terms.
• All orders are subject to acceptance and availability.
• Prices include VAT (where applicable).
• Payment must be made in full at the time of ordering.
• Once payment is received, you will receive an email confirming your order.

5. Delivery

• We deliver to the UK and select international destinations.
• Delivery times are estimates and may vary due to external factors.
• If delivery is delayed, we will inform you as soon as possible.
• Risk of loss or damage passes to you once the order is delivered.

6. Returns and Refunds

Under UK Consumer Contracts Regulations, you have the right to cancel your online order within 14 days of receiving your goods.

To return an item, contact us within 14 days of delivery at medicurecosmetics@gmail.com. Returned items must be unused, unopened, and in their original packaging.

Once received and inspected, we will issue a refund within 14 days. You are responsible for return shipping unless the product is faulty or incorrect.

7. Privacy and Data Protection

Your privacy is important to us. We handle your information in accordance with the UK GDPR and Data Protection Act 2018. See our Privacy Policy for more details.

8. Intellectual Property

All content on this Website — including text, images, graphics, and logos — is the property of Medicure Cosmetics Ltd or its licensors.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of our Website or products. Our total liability for any claim shall not exceed the amount paid for the product in question.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Website means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales.

12. Contact Us

Email: medicurecosmetics@gmail.com
Address: 128 City Road, London, United Kingdom, EC1V 2NX